Illustrative rating examples
These examples clarify the distinction between states 1 through 4; they are
discussion aids, not validated thresholds or extra requirements. They are
written against the current assessment items and have not yet been checked in
pilot sessions. Rate the evidence for the practice in the project context:
team size, architecture, risk, and operating needs can make different methods
equally effective. A team does not need a particular tool or ceremony to earn
a state.
Code review (item 4.13)
| State |
Example evidence |
| 1 — Ad-hoc |
Some changes receive review when a teammate is available, but expectations and coverage vary. A recent change may have merged without another person's review. |
| 2 — Defined |
The team has an agreed review approach and uses it for the changes it identifies as needing review. Reviews commonly leave a record, such as an approval or discussion in the change history. |
| 3 — Managed |
The team can show that its review approach is followed over time, checks exceptions, and addresses recurring delays or missed reviews. |
| 4 — Optimizing |
The team examines review outcomes and friction, makes changes based on evidence, and checks whether those changes improve quality or flow without undermining review effectiveness. |
Recovery plan (item 5.10)
| State |
Example evidence |
| 1 — Ad-hoc |
Recovery depends on individual knowledge or improvised steps; people cannot reliably describe how to restore the service. |
| 2 — Defined |
Relevant recovery steps and responsibilities are recorded, and the team can identify where the needed backups or recovery inputs come from. |
| 3 — Managed |
The team has practiced recovery at a cadence appropriate to its risk, records results, and follows up on failures or gaps. |
| 4 — Optimizing |
The team uses recovery results and operational changes to improve the plan, then verifies that the changes reduce recovery risk or effort. |
Applying the examples
- Choose the highest state supported by the evidence discussed. A written
process alone does not demonstrate that it is followed; a successful one-off
does not demonstrate consistency.
- Treat the examples as anchors for discussion, not a checklist. Equivalent
evidence can support the same conclusion, and the amount of evidence should
fit the risk and context.
- Record uncertainty or disagreement instead of forcing a rating. Use the
pilot method to compare independent ratings of shared
evidence and record where these examples need clarification.
- These examples do not establish inter-rater reliability or validate the
score. Update them only after pilot findings are recorded; semantic changes
follow the versioning policy in the changelog.